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SHIPPING & RETURNS

SHIPPING POLICY

All products purchased on our online ecom clothing store is shipped via Australia Post. We gather customer phone numbers to allow notifications to be sent to your phone about the whereabouts of your product as-well as emailing you. All costs are standard regardless of the number of products purchased and/or the amount of  money spent. 

Shipping cost is $10, Prime does not profit from shipping, our shipping prices may change according to Australia Post fees. Shipping is standard and delivery time is between 2-5 days. All customers are sent a tracking number.

(Disclaimer: Shipping may take longer then usual due to COVID-19)

​​RETURN & EXCHANGE POLICY​

Our policy at Prime is all customers are allowed a return or exchange on any product free off charge if there is any damage to our products, e.g rips, stains etc.

We do not offer returns or exchanges on a change of mind of products

Thank you.

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